POLICY, PROCEDURES AND CATALOG -Return and Refund Policy

CATALOG 2023-2024

Viva De Beauty Professional Academy  

2604 W. Marshall Dr. Suite 104 

Grand Prairie, Tx. 75051

817-834-9703

817-899-2986

Approved By: 

Texas Department of Licensing and Regulations (TDLR) Education and Examination Division 

P.O. Box 12088 

Austin, TX 78711 

512-463-6599 

TDLR SCHOOL# 71085857

Courses Approved: 

EyeLash Extension, Manicuring program

Owner: Anita Marquez

Licensed Nail Technician

Lash Instructor: Anastasia Alardin

Student enrollment: Mia Hernandez

Catalog 2024

Table of Contents

School Address, Phone and Fax 

1

Agency Approval Information 

1

Ownership 

1

Faculty 

1

Mission Statement 

4

Pre-Enrollment Information 

4

Employment Opportunities 

5

Course Goals 

5

Class Schedules 

6

 2023-2024 Holidays

6

6

7

School Closing and Closure 

7

Facilities & Equipment 

7

Admissions Requirements 

8

Recruitment 

8

Assurance of Non-Discrimination 

8

Transfer or Re-Entry Students 

9-10

Transcripts & Student Records 

10

Course Study 

10-13

Make-up Work 

13

Student Hours 

13

Grading Scale 

14

Satisfactory Academic Progress Policy 

13-16

Graduation Requirements 

16

Employment Assistance 

17

Access to Student files and Release of  Information 

17

Return to Title IV Policy 

17-18

Institutional Refund Policy 

18-21

School Policies 

22

Appearance-Attendance Policy 

22-24

Attitude Policy 

24

Conduct Policy 

24-25

Student Advising 

26

Tuition Cost of Programs 

27

Method of Payment 

27

Additional Charges 

27

Internal Complaint Procedure 

28

3 

Mission Statement: 

We endeavor to give our students an education that truly prepares them for a smooth and  lucrative entry in one of the vast opportunities available in the Nail and Lash  industry. This  preparation includes, when applicable, rigorous training for the written and practical State of  Texas licensing examinations, a natural prerequisite to such employment. 

Pre-Enrollment Information: 

Before enrollment into one of the courses, certain career information is available to the  prospective student during the admissions interview. This information assists the prospective  student in making an informed decision regarding the educational programs offered by this  institution, as well as the expectations one should have in a career in the field of Manicuring or Lash Artistry. This information includes  but is not limited to completion rates, employment rates, licensure rates, licensing requirements,  safety requirements, demands and safety precautions of the industry and compensation  information.

1. Tour the school & get enrollment information
2. Pay enrollment fee and tuition
3. Orientation and receive start date 
4. Orientation ( we will go over rules and expectations and any questions you may have) 
5. Find out what Your start date is/was
6. Find out what Your finish date will be/estimated

4 

Course Objectives & Purpose: 

. 

Purpose/mission will be accomplished through this goal: 

1. Provide a quality education training to all students seeking to enter  

or advance in a specific career. 

2. To offer career programs that are easily accessible, affordable, and  

achievable within a reasonable timeframe. 

3. To deliver industry endorsed curriculum to ensure students are well  

prepared to begin a successful career. 

4. To network students to a community of workforce partnerships  

within their career program industries and organizations. 

5. To ensure institutional soundness by maintaining a professional 

standard of student support. 

6. To assist graduates in realizing their career endeavors by offering  

career readiness development services. 

Objectives -The mission and goals of  Viva De Beauty Professional Academy LLC  are accomplished by successfully achieving the  following objectives:  

● To provide a positive, supportive learning environment through excellent student services that  leads to learning new skills and accomplishing educational goals. 

● To prepare competently skilled graduates for a position in their chosen field through a curriculum that incorporates practical application of the skills learned. 

● To deliver a curriculum that prepares students to successfully sit for a certification exam  appropriate to the program of study. 

● To continually review, update, or add new curriculum to offer the most current information that meet industry standards. 

● To assess its mission and achievement of institutional effectiveness through student academic  progress, faculty effectiveness, student satisfaction, affordability, and graduate outcomes. ● To increase our strategic alliances with community outreach organizations, workforce, and  educational partners.

Hours of Operation: 

Viva De Beauty Professional Academy is open Monday from 8am – 5pm for administrative  purposes. The School has created flexible schedules that allow for both day and evening  enrollment. Theory classes are held Tuesday through Friday from 9:00am to 10:45am for the day  students and Tuesday through Friday  from 5:00pm to 6:45pm for the evening students.  Practical application classes and the clinic floor are open from 10:00am to 8:00pm Tuesday  through Friday  9am to 5:00pm . The staff may schedule Monday sessions  for school openings during some holiday weeks or for educational seminars. Notices will be  posted in the school two weeks or more before Monday sessions. Other related industry  seminars and shows for continuing education may be held on Sundays. Attendance at these  shows is optional. 

Class Schedules: 

AM Schedule #1 PM Schedule #1 

Monday – Friday 9:00am – 3:00pm .

PM Schedule #2 

Monday - Friday 5:00pm –9:00pm 

Breaks: 9:45am 7:45pm Lunch: 12pm – 12:30pm 

Class Starting Dates: 

Classes begin once every four weeks on Monday. Prospective students should apply for  registration as soon as possible before the class begins. A person may apply for enrollment  information any day during regular business hours. For instructions on applying for enrollment,  please refer to the admission requirements on page 8-9 of this catalog or speak to an  Admissions Coordinator.

2024

                                        New Year’s Day School Closed May 31, 2024 Memorial Day 

                                        September 6, 2024 Labor Day 

November 23, 2024 Thanksgiving Eve; Close early at 3:00pm 

November 25, 2024 Thanksgiving Day School Closed 

December 24, 2024 Christmas Eve School Closed 

December 25, 2024 Christmas Day School Closed  

December 31, 2024 New Year’s Eve School Closed 

The above stated holidays will be observed and classes will not be held. Holidays are not counted as  part of the contracted time schedule. 

NO TIME OFF REQUESTS WILL BE GRANTED AROUND THE HOLIDAYS. IT IS AN INDUSTRY STANDARD. Emergency-Related School Closing: 

Weather Conditions: 

The Director of the school will rely on the local media reports for weather-related school  closings for DISD. Road and bridge conditions will be the main considerations. Students should consult  the media and make decisions concerning their safety when traveling to and from school. If the local public school in your area is closed, then the probability of the School closing is likely. The  school will reopen as soon as possible. 

Other Emergency Conditions: 

In addition to weather conditions, the school could be required to close due to a loss of  electrical, gas or water services. In the event of a situation that would not permit the opening of  the school, please keep in contact with the school and you will be notified of contingency plans  for re-opening as soon as possible. 

TDLR School Closure Fund (Cosmetology, Manicuring & Teacher Training) Each Cosmetology school in Texas is required by the Texas Department of Licensing and  Regulations to contribute $200.00 per year to the Tuition Protection Fund. This fund is to be  used by students who are enrolled in a school of Cosmetology that closes leaving the student  without resources for continuing education. 

Facilities and Equipment: 

The requirements for facilities and equipment for the licensing of a Beauty school are clearly  stated by the state regulatory agencies. The Campus of Viva De Beauty location meets and exceeds those requirements. Each school is accessible to persons  with disabilities. It is easy to find. The school is clearly identified by signs on the buildings. 

⎯ The Grand Prairie branch campus has a reception area, one large administrative office manicure desks and tables and Pedicure Chair. chairs along the walls at the front of the building  along with the reception area and office. The dispensary area is located in the center of  the building. The classrooms, restrooms and storage areas are at the back of the  building.

7 

Viva De Beauty 

CATALOG 2024 

State Board Inspectors will inspect individual students’ sanitizers and supplies for  sanitation and can issue student violations and/or fines. Students will pay these fines,  not the teachers or the school! 

Admission Requirements 

Manicuring and Lash Tech: 

The school admits, as Manicuring and Lash Technician students, persons meeting the following criteria: 

• Must be at least 17 years of age and even though TDLR has lifted the requirements to  have a high school diploma or a General Education Development (GED) Certificate, If you have one please provide. 

• Proof of age: Drivers License, Department of Public safety I.D. Card, Passport or Birth Certificate. 

Students are not allowed to clock hours until they have attended orientation. Orientation falls on  or before the first day of classes. 

Self-Certification and evaluating validity of a student’s high school diploma: 

Viva De Beauty does not accept self-certification from students for proof  of their high school education. If the Admission Coordinator, Student Service Coordinator, or  Financial Aid Officer has reason to believe a high school diploma or GED submitted by a  student is not valid, they must immediately notify the School Director. The School Director will  request, in writing, an original transcript be sent from the said high school or institution directly  to Viva De Beauty Professiona Academy. If the School Director is not able to validate the high  school diploma or GED there is no appeal process. 

Recruitment: 

No representative of agent of Viva De Beauty engages in recruitment of  students enrolled in another training facility or college. 

Assurance of Non-Discrimination: 

In accordance with the regulatory requirements of the U. S. Department of Education, Viva De Beauty Professional Academy  complies with the following nondiscrimination statutes: • Title VI of the Civil Rights Act of 1964, which prohibits discrimination on the basis of  race, color, religion or ethnic origin.

8 

Viva De Beauty 

Catalog 2023-2024 

• Title IX of the Education Amendments of 1972, which prohibits discrimination on the  basis of sex, and prohibits acts of sexual harassment; 

• Section 504 of the rehabilitation Act of 1973, which prohibits discrimination against  qualified individuals on the basis of disability; 

• The Age Discrimination Act of 1975, which prohibits discrimination on the basis of age. 

Viva De Beauty  is proud of the increasing diversity of its student body.  This affords students and faculty an opportunity to become acquainted with and learn from  people from other cultures, countries and lifestyles. 

Transfer Students & Credit for Previous Education  

Viva De Beauty Professional Academy  defines a transfer student as any student who has  attended another training facility for any program related to Manicuring , regardless if hours are  being transferred or not. A student who has been enrolled in another approved training facility  will be considered for enrollment with the approval of the school administration. The applicant  must meet the admissions requirements and have an official transcript from the previous  training facility showing the applicants grades, completed operations and attendance history.  Additionally, all financial obligations must have been satisfied to the previously attended training  facility. Viva De Beauty Professional Academy does not accept any transfer student that has  attended more than one other training facility.  

Credit for Previous Education: Viva De Beauty Professional Academy LLC does not accept any  Manicuring  student as a transfer applicant that has completed more than 300 hours of training  at another training facility. Acceptance of more transfer hours may be made on a case-by-case  basis if the student can show reasonable cause. The School will obtain a transcript from the  State Licensing Agency before the applicant is enrolled, as this will aid the administrative staff in  correctly quoting the transfer tuition cost. AT THIS TIME WE DO NOT TAKE FINANCIAL AID TRANSFERS THIS WILL BE PAID OUT OF POCKET - THIS WILL BE UPDATED ONCE FINANCIAL AID IS ACCEPTED -Title IV funding will be based on the student’s eligibility  and in proportion to remaining hours.  

Viva de Beauty does not accept transfer hours for the Lash Tech Program, or Manicuring, Training courses. Acceptance of transfer hour  exceptions may be made on a case-by-case basis if the student can show reasonable cause as  to why Viva De Beauty should accept them.  

A student who is currently enrolled at this institution may transfer hours to another school. The  student should place in writing a request to drop with the date of withdrawal and request for  transcript and take it to the administrative office during regular business hours. All fees and  tuition must be paid before hours can be released and transferred.  

Re-Entry Students 

Viva De Beauty Professional Academy defines a re-Entry student as any student who has  previously attended any program at Viva De Beauty  Students who were  previously enrolled at this campus, may apply for re-entry into one of its programs. The students must contact the  School Director for the Re-Entry Application and meet the guidelines as outlined. Re-Entries  are not automatic and are approved on a case-by-case basis only if there is reasonable  probability of successful completion of the program. 

9 

Viva De Beauty 

    Catalog 2024

Program Transfer Students: 

Students who are currently enrolled at Viva De Beauty Professional Academy LLC may request to  transfer to a different program of study currently offered by the Institution. The student must  contact the School Director and make the request in writing. Transfers from one program to  another are not automatic and are approved on a case-by-case basis only. 

Transcripts and Student Records 

Students may request a transcript from the School Director at any time. The request must be  made in writing. The first requested transcript will be free of charge; any subsequent transcripts  will be $10 per transcript requested. Transcripts will only be released to students who have  satisfied financial obligations currently due and payable directly to the school. Educational  transcripts are kept for five years from the date of each student’s enrollment. Financial records  are kept for a minimum of three years from the student’s date of enrollment.  

Courses of Study: 

Manicuring 

Units of Instruction Clock Hours 

Procedures 320 

Bacteriology, sanitation and safety 100 

professional practices 80 

Arms and hands 70 

Orientation, rules, laws and preparation 15 

Equipment, implements and supplies 15 

Total Clock Hours 600 

LASH EXTENSION 

UNITS OF INSTRUCTION CLOCK HOURS 

320

11 

Make-Up Work 

Students who miss tests or assignments are required to make up the missed tests or  assignments within 2 weeks of the missed test or assignment. These students must contact an  Instructor or Director for the procedures on scheduling make-up work. 

Student Hours 

It is the responsibility of the student to clock in and clock out each day. Student hours are  totaled at the end of each month based on the clock in and clock out times. The faculty has until  the tenth (10th) day of the month to prepare the monthly hours report for the previous month and submit them to TDLR. Students will be advised of their monthly and cumulative hours at  that time. If you miss a punch in/out, You must fill out a missed punch sheet and turn it in immediately. 

Satisfactory Academic Progress Policy 

The Satisfactory Academic Progress (SAP) policy is applied consistently to all students enrolled  at Viva De Beauty Professional Academy. The policy complies with guidelines established by  the National Accrediting Commission of Career Arts and Sciences (NACCAS) and the federal  regulations established by the US Department of Education. The SAP policy is printed in the  student catalog to ensure all students receive prior to enrollment.

Viva De Beauty 

Catalog 2024 

In order to be deemed making SAP a student must maintain the following: 

1. Maintain a practical grade average of 70% or better and a theory grade average of 70%  or better at each evaluation period. 

2. Maintain a cumulative average attendance level of at least two-thirds (67%) of the     scheduled versus actual hours at each evaluation period. 

3. Complete the course within a maximum time frame of one and one-half times the length  of the course (150%). 

4. Program Maximum Weeks (FT/PT) Maximum Scheduled  Hours 

Manicuring: 19 weeks / 25 weeks 600 

Students who exceed the maximum time frame will be dropped from active roll and will  not be eligible for re-entry. 

5. Students taking an approved Leave of Absence will extend the students’ contracted  period and the maximum time frame by the same number of days in the Leave of  Absence. A student on an approved Leave of Absence will maintain their grade status  until they return. 

6. Students re-entering the institution will re-enter in the same progress status as when they  left. 

7. Course incompletes, repetitions, and non-credit remedial courses do not apply. 8. Course incompletes, repetitions, and non-credit remedial courses have no effect on  satisfactory progress. 

Grading Scale 

Theory grades are represented as follows:

A = 90 – 100% 

B = 80 – 89% 

C = 70 – 79% 

D = 60 – 69% 

F = 0 – 59%

Practical grades are represented as follows:

Number 

Grade

Letter 

Grade

Grade % 

Imperfection 

Deductions

Instruction 

Needed

5

A+ 

100% 

No Imperfections 

None

4.75 

A 

95% 

1 imperfection point 

Very little

4.5 

A- 

90% 

2 imperfection points 

Some

4.25

B+ 

85% 

3 imperfection points 

Needed

4.0 

B 

80% 

4 imperfection points 

Needed

3.75 

B- 

75% 

5 imperfection points 

A lot

3.5

C+ 

70% 

6 imperfection points 

A lot

Below 3.5 

C or Below 

Below 70% 

More than 6  

imperfections

Redo Work

14 

Viva De Beauty 

Catalog 2024 

Evaluation Period 

Satisfactory Academic Progress (SAP) will be reviewed at the following time periods to  determine eligibility of disbursements for students receiving Financial Aid (Title IV Funds). 

Program Actual Hours and Weeks (FT/PT) 

Manicuring: 300 Actual Hours and 10 weeks / 13 weeks 

EyeLash Extension Actual Hours and 4 weeks / 6 weeks

Determination of Progress Status 

Students meeting the minimum requirements for academics and attendance at the evaluation  point are considered to be making SAP until the next scheduled evaluation. Students deemed  not maintaining SAP may have their Title IV Funding interrupted, unless the student is on warning  or has prevailed upon appeal resulting in a status of probation. 

-Financial Aid is not available at this time and will update

For students that are failing to meet SAP – the following actions will be taken: 1. Financial Aid Warning: The student will be placed on Financial Aid Warning. The  Financial Aid Warning status will last for one evaluation period, during which the student  may continue to receive FSA funds. During this period the student will be counseled by  the School Director and will be given written direction on what needs to be done to bring  their status into SAP by the next evaluation period. If at the end of the warning period  the student is meeting SAP they will be removed from Financial Aid Warning. If at the  end of the period the student is NOT meeting SAP the student may be placed on  probation and, if applicable, students may be deemed ineligible to receive Title IV funds. 2. Financial Aid Probation: Students who fail to meet minimum requirements for attendance  or academic progress after the warning period will be placed on probation and  considered to be making SAP during the probationary period, if the student appeals the  decision, and prevails upon appeal. Additionally, only students who have the ability to  meet the SAP policy standards by the end of the evaluation period may be placed on  probation. Students placed on an academic plan must be able to meet requirements set  forth in the academic plan by the end of the next evaluation period. Students who are  progressing according to their specific academic plan will be considered making SAP.  The student will be advised in writing of the actions required to attain SAP by the next  evaluation. If at the end of the probationary period, the student has still not met both the  attendance and academic requirements required for SAP or by the academic plan, the  student will be determined as NOT making SAP and, if applicable, the student will not be  deemed eligible to receive Title IV funds. 

Access to SAP Results 

Students will receive a hard-copy of their SAP evaluation results at the time of each of the  evaluations and may request a copy from the School Director at any time.

15 

Viva De Beauty 

Catalog 2024 

Appeal Process 

If a student is determined to not be making SAP, the student may appeal the determination.  Students may appeal a negative progress determination including death of a relative, an injury  or illness of the student, or any other allowable special or mitigating circumstance. A student  must complete the following to appeal their SAP status: 

1. Submit a written narrative appeal letter that must: 

a. Be typed, maximum 2 pages, signed and dated; 

b. Explain the circumstances and/or reasons for not meeting the SAP standards; c. Explain what has changed in the student’s situation that will allow achievement of  satisfactory academic progress by the end o the evaluation period; 

d. Include documentation of the described circumstances. 

2. Submit a written Character Reference that must: 

a. Be typed, maximum 2 pages, signed and dated; 

b. Reference must be from a Professional Relationship (Current or Previous  Employer, Religious Leader, Doctor, etc.) 

The student must submit the required documentation to the School Director within 10 days of  receiving notice of their status. The School Director will meet with Owner and the students  Instructor to make the final decision on whether they will be allowed the future Financial Aid  disbursements during the Financial Aid Probation Period. The decision will be based on: - The submitted letters; 

- Cumulative Performance; 

- Classroom and Clinic Floor attitude and behavior; 

The School Director will notify the student of their decision with a written statement within 10  days of receiving the appeal. All decisions are final. The students' appeal and documentation of  the decision will be maintained in the students file. If the student prevails upon appeal, the SAP  determination will be reversed and federal financial aid will be reinstated if applicable. 

Reinstatement of Satisfactory Academic Progress 

Students may re-establish satisfactory academic progress and Title IV aid, as applicable, by  meeting minimum attendance and academic requirements by the end of the warning or  probationary period. 

Transfer Hours  

With regard to SAP a student’s transfer hours will be counted as both attempted and earned  hours for the purpose of determining when the allowable maximum time frame has been  exhausted. SAP Evaluations are based on actual contracted hours at this institution. 

Graduation Requirements 

In order to graduate from the program, and receive a diploma, a student must complete the  following: 

• Successfully complete the required number of clock hours. 

• Pass all written and practical examinations. 

• Pass at minimum of two written and practical state board grade outs. 

• Complete Levels Sheets and Editorial Thesis.  

• Satisfy all financial obligations to the School; tuition and fees must be paid in full, or  satisfactory arrangements made.

16 

Viva De Beauty

Catalog 2024

Employment Assistance 

Although the school does not guarantee employment to its graduates, the school will assist in  finding employment upon request from the graduate. Many employment opportunities exist for  licensed Cosmetologists, Cosmetology Instructors, Estheticians and Manicurists. Not all  opportunities are advertised in the newspaper or with the Texas Employment Commission. Most  employment in the beauty industry is secured by personal appointments and inquiries at salons.  The Placement Department is an integral part of the services a student receives at this  institution. Placement begins during the first week of training. In the initial orientation provided  for new students, the staff members describe the requirements necessary for a salon position  for which the student will be trained. The school receives requests from many different  employers of the beauty industry by mail, phone or fax. The information is dated and posted on  the student bulletin board located in a high-traffic area of the school. After time has lapsed, the  employment leads are removed. Additionally, Viva De Beauty posts job on its website for easy review at any time. This allows only the most recently received employment opportunities to be posted. The job board also allows up-coming graduates to  pursue placement prior to their completion of their course of study. Industry employers are  encouraged to visit the school and get acquainted with the student body. It should be noted that  while placement assistance is provided, Viva De Beauty Professional Academy does not  guarantee employment to any student or graduate. 

Access to Student Files and Release of Information 

Students, and parents/guardians of a dependent minor student, have the right to gain access to  the cumulative records by appointment and under the supervision of a faculty member.  Information will not be released to a third party without written consent from the student or in the  case of a minor student, without written consent from the parents/guardians of a minor student.  Students may request correction of information he/she feels is incorrect. Agencies such as  NACCAS, Department of Education, Texas Department of Licensing and Regulations and  authorized faculty members are exempt from this policy. These files may not be removed from  the premises. 

*VIVA DE BEAUTY PROFESSIONAL ACADEMY HAS TWO VERY DISTINCT AND  DIFFERENT REFUND CALCULATION AS OUTLINED AND GOVERNED BY ITS  STATE REGULATORY AGENCIES.* 

Texas Department of Licensing and Regulation Refund Policy (Cosmetology,  Esthetics, Teacher Training, Manicuring Courses and Eyelash Extension program): 

Viva De Beauty Professional Academy complies with the State of Texas and Department of  Licensing and Regulation and US Department of Education Refund Policy guidelines when Financial Aid is used. The  refund policy is applied consistently to all terminations for any reason, by either party, including  student decision, course or program cancellation or school closure. 

Withdrawal date: Last physical date of attendance recorded in the school’s records. Determination of withdrawal from school: 

Viva De Beauty Professional Academy will determine that a student is no longer enrolled on the  earliest of: 

1. The date the student notifies the School Director of his/her intent to withdraw from  school. Other staff members are not authorized to accept the student’s notice of intent to  withdraw and would be referred to the School Director.

17 

Viva De Beauty

Catalog 2024 

2. A student on an approved leave of absence notifies the school that he or she will not be  returning. The date of withdrawal shall be the earlier of the date of expiration of the  leave of absence or the date the student notifies the institution that the student will not  be returning. 

3. The date the school terminates the student’s enrollment due to continued non satisfactory progress or for violation of its rules and policies stated in the catalog. 4. The date is the 14th consecutive calendar day of absence by the student without notice  or an approved Leave of Absence and failing to inform the school that he/she is not  withdrawing. In this case, the date of withdrawal shall be deemed to be (If attendance is  required) the last date where physical attendance was recorded. 

5. The date is the next school day after a student fails to return from an approved  Leave Of Absence. 

Withdrawal Status: 

A student’s satisfactory progress status at the time of termination will be the same as that of  his/her status at their last evaluation period. 

Withdrawal calculations: 

Once the student has been determined by the institution to have withdrawn from the course of  study, the institution will determine if the student received or was entitled to Federal Funds from  the Title IV Financial aid programs available at the institution during the payment period (or  enrollment period). If the answer is YES, the institution will first conduct a Return of Title IV  funds as outlined by the US Department of Education. The institution will then calculate the  Institutional Refund Calculation outlined as follows: 

The Institutional Refund Policy: 

• There will be no tolerance for charge-backs at any time, All tuition paid is non-refundable due to Viva De Beauty being a Private school at this time.

• If a student who begins a course of training that is scheduled to run no more than 4-6  months withdraws from the course or is terminated from the course by the school, the  private beauty school Viva De Beauty may retain 100% in tuition and fees paid by the student  and is not obligated to refund any additional outstanding tuition if the student withdraws  or is terminated during the last 50% of the course. If the student withdraws or is  terminated before the last 50% of the course begin, the school shall retain the following  percentages of any outstanding tuition: 

• An applicant not accepted for training by the School shall be entitled to a refund of all  monies paid. Except $250.00 Enrollment Fee

• If a student (or in the case of a student under legal age, his/her parent or guardian)  cancels his/her contract and requests his/her money back in writing within three  business days of the signing of an enrollment agreement or contract, all monies  collected by the School shall be refunded less a registration or enrollment fee of  

$250.00. The postmark on written notification will determine the cancellation date, or the  date said information is delivered to the school director/owner in person. This policy  applies regardless of whether or not the student has actually started training. 

• If a student cancels his/her contract after 3 business days after signing, but prior to  entering classes in this case he/she shall be entitled to a refund of all money paid to  the school less a registration fee of $250.00. 

• Enrollment time is defined as the time elapsed between the actual starting date and the  date of the student's last day of physical attendance in school. Any monies due the  applicant or student shall be refunded within 30 days of formal cancellation by the  student as defined in the second bullet of this policy or formal termination by the School  which shall occur no more than 30 days from the last day of physical attendance, or in  the case of a leave of absence, the earliest documented date of return. A student on  leave of absence may call and tell the administration office that they are not planning to  return. The phone call will be the documented date of withdrawal. 

• The cost of extra items to the student, such as service charges, student activity fees,  deposits, rentals and other charges need not be considered in tuition adjustment  computations. The cost of books and supplies as shown in the contract is included in the  total cost of the course. However, these are not subject to refunds.

18 

Viva De Beauty

Catalog 2024 

• Students who terminate prior to course completion will be charged a $100.00 termination  fee. 

• If the School is permanently closed and no longer offers instruction after a student has enrolled, the student shall be entitled to a pro-rata refund of tuition. 

• If a course is canceled subsequent to a student's enrollment, the School shall at its  option: 

- Provide a full refund of all monies paid; or 

- Provide completion of the course. 

• In case of illness or disabling accident, death in the immediate family, or other  circumstances beyond the control of the student, the School will make a settlement, which  is reasonable and fair to both parties. 

• If a student who begins a course of training that is scheduled to run no more than 12  months withdraws from the course or is terminated from the course by the school, the  private beauty school Viva De Beauty may retain 100% in tuition and fees paid by the student  and is not obligated to refund any additional outstanding tuition if the student withdraws  or is terminated during the last 50% of the course. If the student withdraws or is  terminated before the last 50% of the course begin, the school shall retain the following  percentages of any outstanding tuition: 

1000 Hour Course

Within 1st Week/less than 100 hours 

10% 

101-250 hours 

25%

Within 2nd/3rd week/less than 100 hours

20% 

251- 500 hours 

50%

501- 1000 hours 

100%

750 Hours Course

Within 1st week/less than 75 hours 

10% 

76 – 187.5 hours 

25%

Within 2nd/3rd week/less than 75  hours 

20% 

187.6 – 375 hours 

50%

376-750 hours 

100%

600 Hour Course

Within 1st week/less than 60 hours 

10% 

61-150 hours 

25%

Within 2nd/3rd week/less than 60 hours

20% 

151-300 hours 

50%

301-600 hours 

100%

• In the case of first time students receiving Title IV funding he or she would be entitled to  Pro rate refund established by the Department of Education up through 60% of course  completion. 

School Closure: 

If the school closes permanently and ceases to offer instruction after students have enrolled, or  if a program is canceled after students have enrolled and instruction has begun, the school must  make arrangements for student to implement any applicable teach-out plan in compliance with  the following requirements: 

• The arrangements or plan must offer the student a reasonable opportunity to promptly  resume and complete the canceled program or course(s) of study or transfer to a  substantially similar program or course at the institution (or institutions) that offer similar  educational programs.

19 

Viva De Beauty

Catalog 2024 

• The arrangements or teach-out is to be performed by an institution in the same  geographic area as the original school that provided the program of course. • The school at which students continue their education and training shall not charge the students an amount greater than that to which the original school would have been  entitled under its contract with the student and for which the student has not yet paid. 

• The original school shall notify affected students individually of the availability of the arrangement or teach-out plan, and diligently advertise such availability. The  agreements among institutions may provide that these notices may be sent by the  school(s) that are accepting students from the original school. 

• The school that is closing or has closed must submit to NACCAS a list of all students  who were enrolled at the time of closure, and indicate on it the arrangements made for  each student to complete his or her education. 

• The original school shall dispose of school records in accordance with state laws. • If the closing school does not have a teach-out plan, students shall receive a pro rata refund of tuition. 

Texas Workforce Commission Refund Policy : CANCELLATION POLICY 

A full refund will be made to any student who cancels the enrollment contract within 72 hours  (until midnight of the third day excluding Saturdays, Sundays and legal holidays) after the  enrollment contract is signed. A full refund will also be made to any student who cancels  enrollment within the student’s first three scheduled class days, except that the school may  retain not more than $250.00 in any administrative fees charged, as well as items of extra  expense that are necessary for the portion of the program attended and stated separately on  the enrollment agreement. 

REFUND POLICY with financial aid- we do not accept financial aid at this time

1. Refund computations will be based on scheduled course time of class attendance  through the last date of attendance. Leaves of absence, suspensions and school  holidays will not be counted as part of the scheduled class attendance. 

2. The effective date of termination for refund purposes will be the earliest of the following: (a) The last day of attendance, if the student is terminated by the school; 

(b) The date of receipt of written notice from the student; or 

(c) Ten school days following the last date of attendance. 

3. If tuition and fees are collected in advance of entrance, and if after expiration of the 72  hour cancellation privilege the student does not enter school, not more than $250.00 in  any administrative fees charged shall be retained by the school for the entire residence  program or synchronous distance education course. 

4. If a student enters a residence or synchronous distance education program and  withdraws or is otherwise terminated after the cancellation period, the school or college  may retain not more than $250.00 in any administrative fees charged for the entire  program. The minimum refund of the remaining tuition and fees will be the pro rata  portion of tuition, fees, and other charges that the number of hours remaining in the  portion of the course or program for which the student has been charged after the  effective date of termination bears to the total number of hours in the portion of the  course or program for which the student has been charged, except that a student may  not collect a refund if the student has completed 50 percent or more of the total number  of hours in the portion of the program for which the student has been charged on the  effective date of termination. 

5. Refunds for items of extra expense to the student, such as books, tools, or other  supplies are to be handled separately from refund of tuition and other academic fees.  The student will not be required to purchase instructional supplies, books and tools until 

20 

Viva De Beauty

Catalog 2024

such time as these materials are required. Once these materials are purchased, no  refund will be made. For full refunds, the school can withhold costs for these types of  items from the refund as long as they were necessary for the portion of the program  attended and separately stated in the enrollment agreement. Any such items not  required for the portion of the program attended must be included in the refund. 

6. A student who withdraws for a reason unrelated to the student’s academic status after  the 75 percent completion mark and requests a grade at the time of withdrawal shall be  given a grade of “incomplete” and permitted to re-enroll in the course or program during  the 12-month period following the date the student withdrew without payment of  additional tuition for that portion of the course or program. 

7. A full refund of all tuition and fees is due and refundable in each of the following cases: (a) An enrollee is not accepted by the school; 

(b) If the course of instruction is discontinued by the school and this prevents the  student from completing the course; or 

(c) If the student's enrollment was procured as a result of any misrepresentation  in advertising, promotional materials of the school, or representations by the  owner or representatives of the school. 

A full or partial refund may also be due in other circumstances of program deficiencies or  violations of requirements for career schools and colleges. 

8. REFUND POLICY FOR STUDENTS CALLED TO ACTIVE MILITARY SERVICE. A student of the school or college who withdraws from the school or college as a result  of the student being called to active duty in a military service of the United States or the  Texas National Guard may elect one of the following options for each program in which  the student is enrolled: 

(a) If tuition and fees are collected in advance of the withdrawal, a pro rata  refund of any tuition, fees, or other charges paid by the student for the  program and a cancellation of any unpaid tuition, fees, or other charges owed  by the student for the portion of the program the student does not complete  following withdrawal; 

(b) A grade of incomplete with the designation "withdrawn-military" for the  courses in the program, other than courses for which the student has  

previously received a grade on the student's transcript, and the right to re enroll in the program, or a substantially equivalent program if that program is  no longer available, not later than the first anniversary of the date the student  is discharged from active military duty without payment of additional tuition,  fees, or other charges for the program other than any previously unpaid  balance of the original tuition, fees, and charges for books for the program; or 

(c) The assignment of an appropriate final grade or credit for the courses in the  program, but only if the instructor or instructors of the program determine that  the student has: 

(1) satisfactorily completed at least 90 percent of the required coursework for  the program; and 

(2) demonstrated sufficient mastery of the program material to receive credit  for completing the program. 

9. The payment of refunds will be totally completed such that the refund instrument has  been negotiated or  

credited into the proper account(s), within 60 days after the effective date of  termination.

21 

Viva De Beauty

Catalog 2024 

School Policies 

These policies are set in place to establish and maintain a teaching and learning environment  that creates a professional atmosphere and will provide each student with an opportunity to  learn and grow without conflict or difficulty. Viva De Beauty Professional Academy staff and  Instructors are committed to the principle of providing the best education possible to ensure the  success of our graduates in the industry. Management reserves the right to add or change  school policies as needed. 

Attendance Policy 

Attendance; students are required to attend school to clock hours. Students will not be eligible  to graduate nor will they be available for licensure until they have clocked the required hours  and satisfied all other graduation requirements. 

1. Students are allowed to be on school premises 32 or 24 hours per week as outlined on  their schedule commitment. 

2. Students are not allowed to attend school on any other schedule to make up for  absences or tardies unless they have permission from the School Director. 

3. Each student must sign a schedule commitment form that outlines the student’s hours.  4. If the student is unable to attend class, they must call in to an instructor prior to their  designated time of arrival. If the student does not call prior to their designated start time  the student will not be allowed to clock-in for the day. 

5. Changes in your schedule must be submitted in writing two weeks in advance and must  follow one of our published schedules, listed on page 8 of this catalog. Submitting a  proposed change in your schedule does not guarantee approval. Approval of schedule  changes may only be obtained from the School Director. 

6. Students who are not in attendance for 7 consecutive calendar days without contacting  the school will be considered dropped from active role. 

7. Students who are not in attendance for 14 days consecutive calendar days will be  considered dropped from the active role. Items left in the lockers or workstations are  forfeited to the school. 

8. It is your responsibility to clock in and clock out. If you forget to clock in or clock out you  will NOT receive credit for the hours you are here. 

9. Students who are in school for 8 hours per day are allowed to take one half an hour  break and two fifteen-minute breaks. 

10. Students who are in school for 6 hours per day are allowed to take one half an hour  break and one fifteen-minute break. 

11. Students who are in school for 4 hours per day are allowed to take one fifteen-minute  break.  

12. Students must clock-out and back in for their lunch break. 

13. Students absent the day before or after a scheduled holiday will be subject to a 1-day  suspension. 

Tardy Policy: 

1. If a student is going to be more than 5 minutes late, the student must call the school  prior to the start of class. The student must contact a staff member; messages from  peers or messages left on the answering machine will not be accepted. 

2. One minute after the designated time of arrival is tardy. 

3. See Disciplinary Policy below regarding disciplinary action as a result of an unexcused  tardy.

22 

Vi